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Our Newsletter


Shipping & Returns

          

RETURN POLICY

Unplayed Goods 

Unplayed goods can be returned for a full refund within 14 days (you are responsible for the shipping cost). You do not need to get a return authorization from us, so to save both of us time please simply send the goods and a copy of the invoice to us at Reggae Land Muzik...6134 Miramar Pkwy, Miramar, FL 33023. We will automatically refund you when we receive the goods. If the goods have been played then we will refuse the return and ask you to pay the actual shipping cost to return them back to you.

The Quality of Vinyl Records in the Reggae Music Genre 
Please note that some of the vinyl records that we sell are manufactured in Jamaica, and their materials and quality control are not suitable for audiophiles (audiophiles and people new to reggae music will be forever frustrated by the imperfections). If you must have perfect or nearly perfect records, then we would like to respectfully warn you that you may frequently be disappointed by the quality of reggae music records (especially Jamaican-made records). On the other hand, collectors of reggae music overwhelmingly approve of these pressings because of their raw "unadulterated" sound and authentic mixes (booming bass, etc.) Generally speaking, the more you get into reggae, the more you will appreciate the sound of Jamaican vinyl (indeed, Jamaica is the absolute source of the music and their pressings and mixes are the best way to experience the music in the way it was intended). Our store does not indicate where goods are made, so there is no way to know before buying.

Goods that you "Do Not Want" 
If you ordered some goods that you do not want to keep, then we can accept them if they are unplayed (it is important to understand that we will refuse returns of items that have been played even once). If you have played the goods then we will not accept the return.

Product Guarantee 
We guarantee all goods to be 100% factory new. We will either offer a refund or replace any goods that are not in new condition (when purchased as a new item). If you experience a problem with an item, please email us.

Pre - Ordered Items

Most pre - ordered items will be shipped within 4 - 8 weeks, unless noted otherwize.

PS. In those rare cases where our suppliers fail to deliver on time on pre-ordered items. Your Reggae Land Muzik A/C will be credited the initial amount of your order in full, upon your request, while we continue to source alternative suppliers or manufacturers.

Reggae Land Muzik takes no responsibility for items that are deleted untimely or without prior notice from third party catalogs, as we have no control, over such actions.

Product Prices

We reserve the rights to change the price(s) of any & all items displayed on this website without prior notice.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

For customers placing orders from outside the U.S.A that require tracking, we strongly recommend that you use a shipping method that includes the cost of tracking, as regular shipping methods do not include a charge for tracking. Tracking is an additional charge by the shipping companies. As stated "shipping" "tracking".

For those purchasing classic or collectors vinyl, we suggest you upgrade your shipping method to afford yourself a safer form of shipping, especially where shipping over-seas or outside the U.S.A is required or involved.

Be advised, all items will be shipped upon receipt and clearance of all funds in US$$. Absolutely 100% no exceptions unless pre-authorized by Reggae Land Muzik. Thanks.

Custom Charges

Please bear in mind, our shipping charges are just that, a charge for shipping. If custom charges are required to be paid by your country on any transaction/purchase from reggaelandmuzik.com, all customers will need to make appropriate arrangements to have such amounts paid. Please contact your local or international custom department to pay such amounts.